7 Ways to Improve Your Website Conversion Rate
2020-09-01 10:09:06
Website traffic is important to the source of the customer for many businesses nowadays. Many ways of attracting customers to the business website including native search (google search), display and search ad, traditional advertisement, social media posting, and social media advertisements, referral, etc. The cost of acquiring website visitors is getting higher over time especially for ad traffi
How can a chat robot and a live customer service agent work seamlessly together?
2020-08-19 09:15:42
Chat robot is a new man-machine interface, a new method of publishing software service through dialogue interface, and a new client portal solution. The customer service software completes the dialogue by the software and brings the product, service, or brand to customers by chat interface. By configuration, the EASIIO chat robot can easily answer the common problems of many customers at the same
How to build a web page chat support and some of the important features
2020-08-18 17:18:53
Easiio Web Customer Service is a customer service software that provides online services to enterprises. It helps the company in various business applications on the Internet, improve the overall competitiveness of your business. Easiio customer service software can monitor customer’s web site visitor in real time, customer service or sale agent can actively engage with customer with chat me
EASIIO cloud call center
2020-08-12 09:37:39
With the popularity of cloud technology, the cloud call center has developed rapidly in recent years because of its low cost, flexible deployment and easy expansion of function. This call center technology system not only covers the full functionality of traditional call center systems, but also incorporates advanced Internet technology and communication technology, VoIP call center enables a new
The advantages of cloud call center system
2020-08-12 09:15:40
Cloud call center is become more and more popular in recently year in call center deployment. Because it can save a lot of deployment IT space, based on cloud technology, faster online speed, security and reliability. In addition to these benefits, cloud call center systems offer the following benefits: 1.call stability, cost-effective call center system. Zero-cost to open their own cloud c
What is a cloud base phone system?
2020-08-09 10:46:54
Office phone systems The business phone solutions are critical to business as it provides business customers with necessary means of communication with business. The tradition phone systems such as PBX has been used in business for decades. Then comes the IP PBX replaced PBX as the office phone systems with IP network connection replacing the dedicated phone line in business building. Using
How can a customer service call center department be more efficient
2020-07-12 09:27:53
by Easiio team- Happy customer is our focus In recent years, the focus of enterprise competition for the market has gradually move from the quality and the price of products to customer service quality. As a professional customer service call center, how can operators improve the service for customers? Here are four key points we recommend: Professional training system support Profession
Better customer support and sales lead capture with Easiio chatbot
2020-05-18 09:25:19
Web site is a business store front to provide web site visitor a guide to the product or service provided by this business and maybe capture some sales lead or sales. To a visitor, a chat widget on the front page, such as Hubspot, could help the visitors with helpful information when they have any questions. Live chat and chatbot has become a common tool in a web site. Video introduction of